At LUXE LAB, we prioritize speed, reliability, and a seamless delivery experience. Below you’ll find everything you need to know about how and when your order ships.

Order Processing

We fulfill all orders within 24 business hours (Monday–Friday, excluding holidays).

Orders placed:

• Monday–Friday before 2:00 PM MST are typically processed the same business day.

• After business hours or on weekends will be processed the next business day.

You will receive a confirmation email once your order has shipped, including tracking information (if applicable).

Shipping Origin

All LUXE LAB™ products are carefully packed and shipped from our warehouse in Utah, United States.

Free Shipping

We proudly offer:

Free Standard Shipping on All U.S. Orders Over $100

Orders under $100 will have shipping rates calculated at checkout based on carrier rates and delivery speed selected.

Estimated Delivery Times

Delivery times vary based on your location and shipping method selected at checkout.

• Standard Shipping (U.S.): Typically 3–7 business days

• Expedited Shipping: 2–3 business days (if selected)

Please note that delivery timelines are estimates and may vary due to carrier delays, weather conditions, or high-volume seasons.

Tracking Your Order

Once your order ships, you will receive an email containing your tracking number. Please allow up to 24 hours for tracking information to update within the carrier’s system.

Incorrect Address Disclaimer

It is the customer’s responsibility to ensure shipping details are correct at checkout. If an incorrect address is entered, please contact us immediately at luxelab@gmail.com. We cannot guarantee address changes once an order has been processed.

Lost or Delayed Shipments

If your package appears delayed or lost in transit, please contact us at luxelab@gmail.com, and we will work directly with the carrier to resolve the issue promptly.

At LUXE LAB, we are committed to delivering not just premium wellness technology — but a premium experience from checkout to arrival.